Your project managers are losing most of a day a week to status reporting.

Not to the work. To collecting updates, reformatting them for each client, and chasing people who already replied somewhere else.

It doesn’t appear in any plan. It’s spread thin enough across the week that nobody logs it. And it comes out of the capacity of the most experienced people you have.

The Delivery Reporting Audit & Install

In three weeks, you’ll know exactly how many hours a week your delivery team loses to reporting — measured across a real baseline week, not estimated — and you’ll have a system that reduces it, owned by your team.

Request My Delivery Reporting Audit

Feedback from clients

  • Akanksha Dhyani Product Manager 5/5 · June 2023

  • Vivek Sharma Technical Architect 4.8/5 · May 2023

  • Aditya Verma Technical Lead 5/5 · May 2023

  • Akhilesh Singh Digital Marketing Manager 5/5 · May 2023

Who this is for

  • Software agencies and services firms, roughly 15–60 people
  • Five or more client projects running at once
  • At least two PMs or delivery coordinators
  • An owner, MD or delivery head who can sponsor it
  • Reporting is already a felt problem — you’ve noticed the cost

Who it isn’t for

  • Teams under 15, where coordination isn’t yet expensive
  • Anyone wanting a tool migration — I work with what you already pay for
  • Product teams without client reporting obligations
  • Anyone who wants the system run for them rather than handed over

If you’re not sure which side you’re on, say so on the form and I’ll tell you straight.

Three weeks. Three calls. Everything else async.

  1. Week 1

    Measure

    Your PMs track their time for one week using a sheet I provide. I pull 90 days of activity from your project tool, read your last four client status reports, and spend 30 minutes with each PM. Your team’s total effort: about an hour each.

  2. Day 7

    The number

    I show you where the hours actually go. This is usually the uncomfortable one. We agree which three workflows to build.

  3. Week 2

    Build

    I configure three workflows inside the tools you already use: status collection, client update generation, and an escalation trigger. No new software, nothing touching your codebase.

  4. Week 3

    Hand over

    A recorded walkthrough, written documentation, and a named person on your side who owns it. Two weeks later I measure again, so you know whether it held.

What you get

  • Baseline report — where the hours go, per role, with the number on page one
  • Reporting flow map — every place the same status gets entered, including the informal channels
  • Three working workflows — live in your existing tools
  • Operating document — who does what, when, and what happens when something slips
  • Recorded walkthrough — so it survives your next hire
  • 30-day watch list — the three things most likely to break, and what to do about each

What it costs

Fixed price, quoted after the first call, once I know the size of your delivery team and how many client formats you’re maintaining. No hourly billing and no change requests — the scope on this page is the scope.

I’m currently running a small number of these at introductory rates while I build up published case studies. If that’s of interest, it’s worth talking sooner rather than later.

Request My Delivery Reporting Audit

Who I am

Brij Raj Singh. Seventeen years in software delivery, most of it between the client and the engineering team — requirements, scoping and bidding, running delivery, and being the one who explains it when a date moves.

I still do that day to day inside a services organisation, which is why what I install is in current use rather than theoretical. I take a small number of these engagements alongside it, deliberately — I’d rather do a few well than many at volume.

What people who've worked with me say

  • Akanksha Dhyani Product Manager 5/5 · June 2023

  • Vivek Sharma Technical Architect 4.8/5 · May 2023

  • Aditya Verma Technical Lead 5/5 · May 2023

  • Akhilesh Singh Digital Marketing Manager 5/5 · May 2023

Client reviews from my LinkedIn services page, where they can be read in full.

Questions

Is this an AI thing?
Partly, but that is an implementation detail rather than the point. Some of the workflows use automation and AI to draft client updates from collected status. Others are just a better-designed process. What you are buying is fewer hours lost to reporting — whatever gets there. If you would rather no AI touched your client data, say so and I will build it without.
What if my team will not track their time?
That is why a sponsor is a condition rather than a nice-to-have. It is one week, about two minutes a day per person, and the sheet takes seconds. Where it fails is when the team thinks it is a performance review — so I ask that you tell them plainly it is about the process, not the people. No individual is ever named in the report.
What tools do you need access to?
Read access to whatever you run projects in — Jira, Asana, ClickUp, Trello, Monday, a spreadsheet, whatever it actually is. Plus your last four client status reports as they were sent. Nothing that touches your codebase or your client systems.
You do this alongside another role — will you be available?
Yes, and it is worth being direct about. Three live calls across the three weeks, which I schedule in Tuesday or Thursday late-morning slots. Everything else runs async, and I answer questions within one working day. If your situation needs someone on daily standups, I am not the right fit and I will say so on the first call.
What if it does not work?
You will still have the baseline report, which most teams find worth it on its own because nobody has ever measured this. If the workflows do not hold after two weeks, I will tell you that in the follow-up rather than let it slide, and we will look at why. I would rather have an honest result than a case study.
What happens after the three weeks?
The system is yours. Documented, recorded, and owned by someone on your team who I have trained. Some teams keep me on a light monthly retainer for the first quarter to stop it drifting — that is a separate conversation at handover, and genuinely optional.
Do you need to talk to our clients?
No. I do not contact your clients, I am not introduced to them, and I do not appear in any of your client communication. I read the reports you have already sent, and that is the extent of it.
How is this different from hiring a delivery manager?
A delivery manager runs the process. This installs one and leaves. If your problem is that nobody is coordinating, hire someone. If it is that your existing PMs are drowning in reporting overhead, that is a system problem and this is cheaper and faster than a hire.

What we’ll need to run the audit

  • A sponsor who can ask people to cooperate — an owner, MD or delivery head
  • A named person who’ll own the system afterwards, identified at the start
  • 30 minutes from each PM, once
  • One week of light time tracking from the delivery team
  • Read access to your project tool, and your last four client status reports

Engagements are 50% upfront. Not for cash flow — a baseline week that nobody commits to doesn’t get done, and without it there’s nothing to measure against.

Request the audit

A few questions so I know whether I can help before we spend time on a call. If it’s not a fit I’ll say so and tell you what would help instead.

I reply within one working day.

Jira, Asana, ClickUp, a spreadsheet — whatever it actually is
A few lines is plenty. What happens between a client asking "where are we?" and them getting an answer?

No payment. I’ll review the details and confirm whether the audit is a fit.

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