Your project managers are losing most of a day a week to status reporting.
Not to the work. To collecting updates, reformatting them for each client, and chasing people who already replied somewhere else.
It doesn’t appear in any plan. It’s spread thin enough across the week that nobody logs it. And it comes out of the capacity of the most experienced people you have.
The Delivery Reporting Audit & Install
In three weeks, you’ll know exactly how many hours a week your delivery team loses to reporting — measured across a real baseline week, not estimated — and you’ll have a system that reduces it, owned by your team.
Request My Delivery Reporting AuditFeedback from clients
Who this is for
- Software agencies and services firms, roughly 15–60 people
- Five or more client projects running at once
- At least two PMs or delivery coordinators
- An owner, MD or delivery head who can sponsor it
- Reporting is already a felt problem — you’ve noticed the cost
Who it isn’t for
- Teams under 15, where coordination isn’t yet expensive
- Anyone wanting a tool migration — I work with what you already pay for
- Product teams without client reporting obligations
- Anyone who wants the system run for them rather than handed over
If you’re not sure which side you’re on, say so on the form and I’ll tell you straight.
Three weeks. Three calls. Everything else async.
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Week 1
Measure
Your PMs track their time for one week using a sheet I provide. I pull 90 days of activity from your project tool, read your last four client status reports, and spend 30 minutes with each PM. Your team’s total effort: about an hour each.
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Day 7
The number
I show you where the hours actually go. This is usually the uncomfortable one. We agree which three workflows to build.
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Week 2
Build
I configure three workflows inside the tools you already use: status collection, client update generation, and an escalation trigger. No new software, nothing touching your codebase.
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Week 3
Hand over
A recorded walkthrough, written documentation, and a named person on your side who owns it. Two weeks later I measure again, so you know whether it held.
What you get
- Baseline report — where the hours go, per role, with the number on page one
- Reporting flow map — every place the same status gets entered, including the informal channels
- Three working workflows — live in your existing tools
- Operating document — who does what, when, and what happens when something slips
- Recorded walkthrough — so it survives your next hire
- 30-day watch list — the three things most likely to break, and what to do about each
What it costs
Fixed price, quoted after the first call, once I know the size of your delivery team and how many client formats you’re maintaining. No hourly billing and no change requests — the scope on this page is the scope.
I’m currently running a small number of these at introductory rates while I build up published case studies. If that’s of interest, it’s worth talking sooner rather than later.
Request My Delivery Reporting AuditWho I am
Brij Raj Singh. Seventeen years in software delivery, most of it between the client and the engineering team — requirements, scoping and bidding, running delivery, and being the one who explains it when a date moves.
I still do that day to day inside a services organisation, which is why what I install is in current use rather than theoretical. I take a small number of these engagements alongside it, deliberately — I’d rather do a few well than many at volume.
What people who've worked with me say
Client reviews from my LinkedIn services page, where they can be read in full.
Questions
Is this an AI thing?
What if my team will not track their time?
What tools do you need access to?
You do this alongside another role — will you be available?
What if it does not work?
What happens after the three weeks?
Do you need to talk to our clients?
How is this different from hiring a delivery manager?
What we’ll need to run the audit
- A sponsor who can ask people to cooperate — an owner, MD or delivery head
- A named person who’ll own the system afterwards, identified at the start
- 30 minutes from each PM, once
- One week of light time tracking from the delivery team
- Read access to your project tool, and your last four client status reports
Engagements are 50% upfront. Not for cash flow — a baseline week that nobody commits to doesn’t get done, and without it there’s nothing to measure against.
Request the audit
A few questions so I know whether I can help before we spend time on a call. If it’s not a fit I’ll say so and tell you what would help instead.
I reply within one working day.